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Certificate of completion
5 articles
I cannot open the certificate. What can I do?
Why do I have a next recommended training date and not an expiration date on the certificate?
How can I find my certificate?
If I work for two different companies, do I need two certificates?
My certificate was not accepted by X. Why is that?
Course
7 articles
Are eSafetyFirst courses recognized in the industry?
How long does it take to complete a course?
Is there a time limit to complete a course?
Will my progress be saved if I disconnect/log out midsession?
Can I take a course from a mobile device?
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Employer/Corporate Sales
8 articles
What discounts can I benefit from?
How can I invite someone to take the course?
Do I have to assign the courses right after purchasing them?
Can I use the same email address to invite all my workers?
Is there a pricing difference between Group and Individual Training?
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Invoice
2 articles
Will I receive a receipt for my transaction?
Why is the receipt not mentioning QST or GST taxes?
Partnership
3 articles
Do you provide train the trainer courses?
What kind of partnerships are you interested in?
Do you offer jobs?
Payments
6 articles
My Payment was Declined. What to do?
What type of payments can I use?
Is it safe to Pay Online?
Can I purchase training if I use someone else's credit card?
What am I paying for?
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User Control Panel
6 articles
How can I start the course?
How can I create an account on eSafeteyFirst?
How can I change/reset my password?
Why am I unable to login into my account?
How can I close my account on eSafetyFirst?
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Wallet Cards
2 articles
Is wallet card required or is it optional?
When can I expect this card to arrive?
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