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Certificate of completion

Course

Employer/Corporate Sales

Invoice

Partnership

Payments

User Control Panel

Wallet Cards

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Certificate of completion

7 articles

• I cannot open the certificate. What can I do?
• Why does my certificate have this expiration date?
• How can I find my certificate?
• X. did not accept my certificate. Why is that?
• What can I do if I have the wrong name on the certificate?
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Course

13 articles

• Are eSafetyFirst courses recognized in the industry?
• How long does it take to complete a course?
• Is there a time limit to complete a course?
• Will my progress be saved if I disconnect/log out midsession?
• Can I take a course from a mobile device?
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Employer/Corporate Sales

10 articles

• What discounts can I benefit from?
• How can I invite someone to take the course?
• Do I have to assign the courses right after purchasing them?
• Can I use the same email address to invite all my workers?
• Is there a pricing difference between Group and Individual Training?
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Invoice

4 articles

• Will I receive a receipt for my transaction?
• Why do I have to pay Canadian taxes if located in another country?
• Can the receipt be in my name even if I am not the one taking the course?
• Where can I find more information about your company?

Partnership

5 articles

• Do you provide train-the-trainer programs?
• Is eSafetyFirst interested in any partnership programs?
• Do you offer any career opportunities?
• Do you offer affiliate or reseller solutions?
• Can I sell my courses through your platform?

Payments

8 articles

• My payment has been declined. What can I do?
• What payment options are available?
• Is it safe to Pay Online?
• Does the billing profile information have to match the card details?
• What is the customer entitled to after the payment is processed?
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User Control Panel

7 articles

• How can I start the course?
• How can I create an account on eSafeteyFirst?
• How can I change/reset my password?
• Why am I unable to login into my account?
• How can I close my account on eSafetyFirst?
• Show all

Wallet Cards

2 articles

• Is a wallet card required, or is it optional?
• What can I do if I haven't received my wallet card?