AODA Online Training

AODA requires businesses and non-profits who conduct operations on the territory of Ontario to train their staff on how to interact with individuals living with various disabilities. The latter include both visible and non-visible impairments ranging from vision or hearing loss to learning disorders, developmental disabilities, and more. The aim of this training is to render workplaces more open and inclusive to vulnerable people.

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Quantity Discounts per course
1 to 5 courses $22.95/unit
6 to 20 courses $20.95/unit
21 to 50 courses $17.95/unit
51+ courses $13.95/unit
Price per course
Accepted Across Entire Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Yukon
  • Nova Scotia
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Northwest Territories
  • Newfoundland
What you will get:
  • 2 h 00 mins on-demand course videos
  • 6 modules (OHS Standards Compliant)
  • 6 tests (OHS Standards Compliant)
  • Certificate of Completion (PDF)
  • Unlimited Exam Attempts
  • Instant Access
  • Access on mobile, tablet, or desktop
  • Dedicated Support
  • Following the latest standards

What Will You Learn?

Module 1 – Introduction to AODA 15:00

Throughout this module you will learn about: What AODA is, Legislation, Benefits of Being Compliant with AODA & Accessibility Policy Plan Outline.

Module 2 - Information and Communication Standards 20:00

Throughout this module you will learn about: Communication Factors, Website and Web Contents, Formats and Communication Supports & Awareness Training.

Module 3 - Employment Standards 20:00

Throughout this module you will learn about: Recruiting, Interviewing, Hiring & Accommodation.

Module 4 - Transportation Standards 20:00

Throughout this module you will learn about: Transportation Standards, Training, Conventional Transportation & Specialized Transportation.

Module 5 - Design of Public Spaces Standards 15:00

Throughout this module you will learn about: Public Spaces, Recreational Trails, Outdoor Areas & Accessible Parking.

Module 6 - Customer Service Standards 30:00

Throughout this module you will learn about: Purpose of Customer Service Standards, Customers with Physical, Visual and Hearing Disabilities, Accessibility Features & Service Animals and Support Persons.

Need a Demo?

No special login or request is needed to experience demonstration of the course.
Simply click here and begin exploring the AODA Online Training.

Hassle-Free Online Training

eSafetyFirst is the convenient, hassle-free online training solution for anyone who needs fast AODA training or re-training. This course isn’t your average, bland workplace safety course that workers quickly forget. Each module is engaging, memorable, and fun! Employers benefit from our bulk pricing and fast, simple training and employees can get their practice out of the way fast and have fun doing it!

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Start the training

You have unrestricted course access and unlimited exam attempts until you pass all the exams.

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Print Certificate

After you pass all the exams, you will immediately receive a certificate which you can download and print.


Purchase the Course

After you have completed your purchase, you can start your training immediately, from your account.

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Start the training

You have unrestricted course access and unlimited exam attempts until you pass all the exams.

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Print Certificate

After you pass all the exams, you will immediately receive a certificate which you can download and print.

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Training someone else?

With our easy-to-use system, you can train your entire workforce with just a few clicks.
User Invitation System

Easy to use Invitation System. You can choose between Individual and Group Training Options and train your entire workforce with just a few clicks.

Centralized User Management

Easily manage your worker information and provide them secure access to all your course training.

Group Training

Create and implement an online group training system for your in-house training programs.

Certificate Management

Track your workers training progress, download a copy of their certificate and renew their safety training program directly from your account.

Sub Accounts

Do you have a large company with different branches? Add subaccounts to every branch so they can manage their own programs.

Dedicated Support

Our Support team is available via email or phone. Tickets are solved in a maximum of 2 hours during working hours.

Training Options

Choose between Individual & Group Training Options.
With our system, the decision is yours!

Individual Training
No Minimum Size

Convenient for Workers

  • Take the course anywhere, anytime.
  • Pause and Resume whenever you need to.
  • Access from any device and browser.
  • Unlimited Exam Attempts.

Recommended for small and medium companies.

4:34 min Video Explanation of How Individual Training Works

Group Training
Minimum Group Size: 6 Workers

Convenient for Employers

  • Train a large workforce at once.
  • Stop chasing each worker to complete the training.
  • Know which questions your workers fail.
  • One exam re-attempt per module.

Recommended for large companies with a video projector and training room.

5:07 min Video Explanation of How Group Training Works

Transparent and predictable pricing

Our prices are tailored for growing businesses. Control your costs.

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What Is AODA?

In 2005, the Legislative Assembly of Ontario passed the Accessibility for Ontarians with Disabilities Act (AODA). This ruling officially made AODA training a legal requirement for anyone who works in the province of Ontario. The program is designed to help workers better interact with people with disabilities. Upon completion of the course, employees will be able to offer excellent customer service and establish tailor-made business-to-business relationships with individuals living with various impairments.

Who Needs AODA?

AODA training is mandatory for paid workers (new or current), volunteers, consultants, contractors, services and/or goods providers, and even board members. The Ontario legislature mandates that accessibility training be commenced immediately after a new worker is hired, which is why recruiters often pay more attention to candidates who have already completed an AODA course. Industries where AODA training is imperative to include, but are not limited to:

  • Pharmaceuticals and Healthcare,
  • Office Work,
  • Hospitality and Tourism,
  • Education & Research,
  • Agriculture and Food,
  • Logistics (Shipping and Warehousing).

Who Is Responsible for AODA Training?

Ontarian legislation clearly states that it is the employers’ responsibility to facilitate access to AODA training as soon as possible after a new employee is hired, as a way to ensure the continuity of accessible work environments and appropriate customer interactions. In addition, staff members are legally required to undergo this training and apply what they have learned throughout their interactions with disabled individuals. Because of the immediacy of this certification, many job candidates acquire their AODA certification prior to their interview, as a way to enhance their CVs.

What Do You Need to Learn?

AODA training includes a variety of techniques that are meant to help workers render their customer service and work environments more accessible to people who are living with various impairments. Employees will be taught how to appropriately interact with colleagues, professionals, and clients afflicted by specific disabilities. The course’s ultimate aim is to establish a series of respectful and attentive behaviours meant to cater to the needs of vulnerable categories.

How Long Is the Certificate Valid?

Ontario workers will be required to re-take their AODA certification regularly, often on a yearly basis. Even though the legislation was implemented over a decade ago, many employers and workplaces still fail to abide by these standards.

What Other Courses Should I Take?

People who purchase AODA training often do so together with Conflict Resolution, Office Ergonomics, and Workplace Harassment. For a complete list of safety courses required by a specific line of work, please navigate to our consultation page, where training programs are grouped by occupation. The aim of these courses is to help employees and their employers create a safe work environment that is nurtured by an informed culture of workplace safety.

Other Courses you should take

Those who acquire AODA training also consider courses in:

Same-Day Certification
With eSafetyFirst, you don't have to chase instructors for your paperwork or wallet cards. With our training system, you can get the certificate on the same day, or you can learn at your own pace and decide when you want to finish your training.

How AODA Online Training Benefits You

Cheapest and most convenient

In today’s fast-paced society, AODA online courses have become the cheapest and most convenient solution to get your safety training done.

Save Time and Money

With AODA online training, you no longer need to schedule appointments, commute to a training facility, and spend hundreds to thousands of dollars on courses and materials, all because an offline training facility can’t keep up with modern solutions due to human resources.

Pause, Resume or Retake Exams

It is also significantly more convenient to opt for the AODA online training because it gives the attendant the option to start the training at any given time and gain full control of the content. AODA online courses give you the option to pause, resume, and even retake parts of the training that you did not fully master on your first try.

Course & Certification FAQs

Learn more about eSafetyFirst courses

Is this course online?

All our courses are done online.

Some courses will also require a hands-on practice and evaluation component, in order to be compliant with your provincial worker compensation board. In this case, inside our courses (usually in the resource section), you will find the appropriate operator evaluation checklist so that your employer or supervisor can provide you with a workplace-specific evaluation, as recommended by the CSA standards.

How can I buy this course?

To buy a course, all you have to do is to click the green button where it says, "Add to Cart".

This will add the product to the shopping bag.

If you want to buy other courses, you can then navigate the website knowing that the product is in your shopping bag. When you are done browsing, you can click the checkout button from the shopping bag and complete the checkout form.

Do I have a limited time to finish the training?

You will have 1 year to complete your training. We believe this offers plenty of time to start and finish your training.

Can I take a course from a mobile device?

Yes. Our courses are cross-device compatible, meaning that you can take a course from a mobile device or tablet. You can also start the course on one device, pause, and resume it on a different one. The progress will be saved as you go through your training.

How can I find my certificate?

In most cases, this question is addressed to us by individuals who took the training with a different company. We, as a private company, can only store and access the data of our customers. If you did your training with a different company, then you need to contact them to get a copy of your certificate.

If you are a customer of then all you have to do is to login to your account from the top right corner of our website, and you can, at any time, download a copy of the certificate you received from us.

What type of payments do you accept?

At this moment we accept Visa Credit and Debit Cards as well as Mastercard Credit and Debit Cards.

My Payment was declined. What to do?

There are multiple reasons why a payment might be refused by our payment processing system.

Unfortunately, we do not have access to the reason a bank may have failed to make a payment, so the only solution we have at the moment is to recommend you call your bank and see exactly why the payment was declined and how you can fix that.

What am I paying for?

Our courses are structured in modules and testing sections.

When you make a purchase on eSafetyFirst you are paying for the entire course. At the end of the course, you will receive a certificate which will demonstrate that you have received the theoretical training and the evaluation for that specific course.

Have more questions about AODA?

No worries. We are here to help. You can call us at (866) 470-7740 if you have any questions.

We usually reply within the hour