When choosing the appropriate safety training company to work with, support services are a critical factor that is usually overlooked in the decision-making process.
While our system is easy to use and offers guides at all steps of the process, there will always be employees that may have questions or need clarification on how specific parts work.
Whenever such a situation arises, employees must receive answers quickly and accordingly. Likewise, the employer/supervisor that implements the safety training program mustn’t be wasting their time answering questions about the system.
Understanding the problem, eSafetyFirst has implemented multiple levels of support ranging from extensive FAQ sections up to dedicated customer service.