Topic: Invoice

    Questions on this topic:
  1. Will I receive a receipt for my transaction?
  2. Why do I have to pay Canadian taxes if located in another country?
  3. Where can I find my receipts?
  4. Can the receipt be in my name even if I am not the one taking the course?

Will I receive a receipt for my transaction?

Yes. Once the payment is finalized, you will be redirected to a “Thank you page” containing a receipt that you can download and print immediately.

Alternatively, you can find your receipts by login into your account and clicking the tab “Receipts” available from the left side navigational menu.

Why do I have to pay Canadian taxes if located in another country?


The courses found on our website are created concerning Canadian legislation and customers.

We understand that our online presence can attract customers from other countries. Still, since we are not currently developing courses with other countries’ training standards, our checkout form will only allow our customers to input addresses from Canada.

By imposing this limit, customers in a different country who purchase our programs with a Canadian address will have to pay Canadian taxes.

Where can I find my receipts?

Where can I find my receipts?

When purchasing any of our services, customers will have their account, which provides access to a user panel and our learning machine system. 

Inside the customer’s user panel is an option called “Receipts”, which you can access to view all your transaction history. 

Alternatively, if you are already signed in, you can access your Receipts Page here: https://esafetyfirst.com/my-account/orders/.

You can download any previously generated receipts from here. 

Can the receipt be in my name even if I am not the one taking the course?

Yes.
Our platform works as a credit-based system. Therefore, course purchases are not automatically attached to the name entered in the checkout process.

You, as the user, will be the one to decide if you want to start the program in your name or assign it to a different person.