FAQ Topic: Invoice - eSafety First Canada
Where can I find more information about your company?
Our website has multiple pages dedicated to information about our company, structure, peer review or customer reviews. You can also find information about our company in various industry publications or through our social media profiles.
Below, we will provide a quick link to some of these pages for ease of navigation:
About Us Page
Terms & Conditions
Customer’s Reviews Page
Reviews on Reviews.io (verified customer reviews only)
Reviews on Google (verified and non-verified customer reviews)
Reviews on TrustPilot (verified and non-verified customer reviews)
Can the receipt be in my name even if I am not the one taking the course?
Yes.
The platform is credit-based, so a course purchase is not automatically attached to the name entered at checkout. You decide afterwards whether to start the program in your own name or assign it to a different person.
Why do I have to pay Canadian taxes if located in another country?
Our courses are built around Canadian legislation and Canadian customers, so the checkout form only accepts Canadian addresses.
We know our online presence attracts visitors from other countries, but we do not currently develop courses for other countries’ training standards. A customer abroad who purchases with a Canadian address therefore pays Canadian taxes.
Will I receive a receipt for my transaction?
Yes. As soon as your payment is finalized, you land on a “Thank you” page with a receipt you can download and print immediately.
You can also find every receipt later: log in to your account and open the “Receipts” tab in the left-side navigation menu.
