FAQ Topic: Course - eSafety First Canada

No. We do not provide in-person or classroom training, and we have no plans to.

Our courses are delivered online; blended programs pair our online theory with hands-on practice that your own workplace provides.

eSafetyFirst Canada sells safety training courses — that is the whole business.

Each course page carries the program’s details, and the blog covers the legislation and training requirements around each topic. To reach a course page, click “Explore Courses” in the website’s header menu; each course page also links to its related blog article.

If you prefer a document — or you are preparing a decision for someone else — download our Media Kit as a PDF from the dedicated page:

esafetyfirst.com/media-kit

Note that our services are strictly the training courses and LMS services. We do not offer personalized consultation, interpretation or representation of the active legislation, and our support team will not answer such requests — it is not part of our services.

All our programs are available in both English and French — the two languages in which Canadian legislation and training standards are themselves published.

The site follows your browser’s language preference and remembers your choice, and you can switch languages at any time using the language switch on each page.

Switching languages will not reset your course progress.

Online courses need only theoretical training and evaluation to be compliant. Blended courses also require workplace-specific hands-on practice and evaluation.

For blended programs, our platform delivers the theory and its evaluation online and issues a certificate for that part. We also provide the templates and resources for the workplace-specific portion — but that hands-on evaluation is done by a competent person from (or contracted by) your company, usually a workplace supervisor or the employer.

Yes. Every program has a free 3-minute demo, so you can check that the presentation’s quality matches your requirements before paying.

The preview option sits in the top section of each course page. Unlocking the full content requires payment for the program.

Start with a workplace hazard analysis. Based on a workplace inspection by a competent person — or at the very least the employer’s own assessment — the employer is responsible for selecting the programs and the appropriate level of training.

eSafetyFirst Canada does not provide inspection or consultation services to make that call for you. What we do offer is a consultation page explaining which hazards each of our training programs covers, to help you decide on the required courses.

No. Our presentations and testing sections cannot be downloaded without our consent.

Any unauthorised attempt to download or replicate our material results in a permanent ban from our system, and we will take legal action to protect our business and the content we developed.

If you want our programs inside your own LMS, that is exactly what Course Licensing is for — details on the dedicated page: esafetyfirst.com/training-options

In individual training you have unlimited attempts: if you fail a test, retake it until you pass and move on.

Group training allows one re-attempt per test — so one participant who ignored the presentation cannot hold up the whole session.

Yes. Our courses work across devices: take them on a phone or tablet, or start on one device, pause, and resume on another.

Yes. The learning system bookmarks the slide or module you left, so you can relaunch the course at any time and resume exactly where you stopped.

There is no time limit for completing a training program.

Separately, automated cleanup keeps inactive accounts from accumulating storage and server costs. If a certificate expires and is not renewed within three months, that program is removed from your account — and an account left holding nothing, no credit and no certificate, is then removed automatically.

Employer invites have their own timers: an invite that is never started returns its credit to the employer after six months, and a course started but not finished within a year of the invitation is closed out the same way. In both cases, if your account emptied and was removed, your employer can simply invite you again.

Active accounts are unaffected by any of this.

The content length is displayed on every course page; individual pace varies, so some people take longer than others.

For a group training session, plan at least one extra hour on top of the content length, for preparation and any failed testing questions.

Our courses are developed by trained professionals following Canadian safety standards, and are built to meet and exceed the OHS requirements and the latest CSA standards — the benchmark that OHS regulators and workers’ compensation boards hold workplace training to.

Where a program also requires workplace-specific hands-on evaluation, that part is completed by your employer — see “What’s the difference between Online and Blended Training Courses?” above.