Hospitality and Tourism

Online Safety Training

Hospitality and Tourism – An Industry That Could Be Fatal

Hospitality is one of the largest Canadian industries in terms of employment. At the same time, they have one of the lowest incident rates per employee, less than 2 per 100,000. Out of the roughly 15,000 lost time claims filed annually in the accommodation sector, over one third of them are traumas to muscles, joints, or tendons.

This serves to show that, even though a job in Canadian hospitality is one of the safest someone can hope for, the status quo can still be improved by means of appropriate safety training. Below is a list of the most frequent jobs in Hospitality & Tourism and the safety courses required of employees to ensure both their safety and that of consumers.

Do you know that?
Incidents

One of the lowest incident rates per employee industry.

15,000

lost time claims filed annually.

of all incidents are traumas to muscles, joints, or tendons

20%

Slip, trip & fall injuries account for 20% of all injuries in the service & hospitality industries, and 30% of all costs and compensation days.

I need Hospitality and Tourism
Online Training for:

For my staff

With Individual and Group Training Options, Best Pricing System & Following the Latest Safety Standards, eSafetyFirst helps you train your entire workforce with just a few clicks.

Unmatched Quantity Discounts

To achieve the best pricing for volume orders, eSafetyFirst Canada has developed a dynamic discount system which take into count not only which courses you will order but also the quantity of them.

The way it works is that rather focusing on discounting just a specific product, as all our competitors are doing, we are taking into account your entire shopping cart quantity.

Let’s take an example so you can better understand how the system works.

Shopping bag Average Competitor
We Guarantee
The Best Price on the Market
3 Confined Space
3 Fall Arest
Price $44.95
$54.95
Discount No Volume Discount
No Volume Discount
Total $299.7 Price $32.95
$51.95
Discount 6 Products Volume Discount Total $254.7 You Save
$45
vs
17 Confined Space
4 Fall Arest
Price $32.95
$54.95
Discount 17 Products Discount
No Volume Discount
Total $779.95 Price $20.95
$41.95
Discount 21 Products Volume Discount Total $523.95 You Save
$253.03
Average Competitor
Shopping bag
17 Confined Space
4 Fall Protetion
Price
$32.95
$54.95
Total: $779.95
VS
Shopping bag
17 Confined Space
4 Fall Protetion
Price
$20.95
$41.95
Total: $523.95
You save $253.03
We Guarantee The Best Price on the Market
Courses Recommended for Hospitality and Tourism
WHMIS

WHMIS is a safety course addressed to employees who work with or around hazardous materials. According to the Government of Canada’s Hazardous Products Act, all such workers are required by law to undergo proper WHMIS training.

Price $ 23.95
Duration 1 h 55 mins
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Defensive Driving

Across all industries in Canada, the most common work-related injuries result from car accidents. Defensive Driving is a safety course addressed to all employees, regardless of their line of work, and is designed to teach students how to avoid or respond to a car accident during or after work hours.

Price $ 26.95
Duration 1 h 20 mins
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Bear Awareness

Employees in several industries are sometimes required to travel and work in bear country, where a mismanaged bear encounter can prove lethal. This modern safety course in Bear Awareness teaches students how to avoid potentially dangerous black and grizzly bears while working in proximity to their habitats, as well as how to manage an encounter when one becomes inevitable.

Price $ 26.95
Duration 1 h 00 mins
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Fire Extinguishers Training

Employees who work in environments with an elevated fire hazard risk must know how to safely operate the different types of fire extinguishers. This Fire Extinguisher course aims to familiarize employees with each of the 8 classes of extinguisher agents and their intended use.

Price $ 26.95
Duration 40 mins
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Electrical Safety Awareness

As more technologies enter the workplace, the risk of electrical hazards increases across all industries. This Electrical Safety and Awareness course is addressed to non-electrical employees who do not work directly with electricity, but may suffer electricity-related injuries due to human error.

Price $ 36.95
Duration 40 mins
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Fire Safety Training

The risk of fire is present in all work environments, regardless of industry. This safety course addresses both natural and man-made emergencies by teaching employers and employees how to prevent, manage, and evacuate a fire.

Price $ 26.95
Duration 1 h 00 mins
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Bloodborne Pathogens

When caring for others, employees frequently come in contact with contagious viruses or bacteria that are carried by the human blood. The Bloodborne Pathogen training course is addressed to all employees who are exposed to the microscopic hazards present in the human blood, as well as to other potentially infectious materials, such as needles.

Price $ 26.95
Duration 40 mins
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Conflict Resolution

Employees working in office environments, such as managers, human resources workers, or customer service representatives must deal with interpersonal conflicts on a regular basis. This Conflict Resolution program is designed to help employees deal with conflicts in a constructive manner, ideally before a crisis takes place.

Price $ 26.95
Duration 40 mins
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PPE Safety Training

This safety course focuses on the different types of PPE employees can access at work, as well as how one can use and maintain such equipment. The aim is to familiarize workers with both the necessity to use such equipment during routine tasks and the correct way to do so.

Price $ 36.95
Duration 45 mins
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Workplace Violence & Harassment

This course brings together the latest standards in harassment and violence prevention and control and will give you the training you need to help avoid harassment and violence in the workplace, including outlining the procedures your employers should have in place to help you report issues as they arise.

Price $ 36.95
Duration 1 h 10 mins
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Hazard Awareness

The course meets the CSA Z1002 Standard and aims to familiarize workers with the most common hazards, based on industries and hazard categories, how to identify them, as well as how to report them or refuse work, if hazards have not been correctly controlled or work conditions are deemed unsafe.

Price $ 26.95
Duration 1 h 20 mins
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First Aid Awareness

This certificate in First Aid Awareness offers employees a general understanding of first aid situations, alongside a series of techniques designed to help them manage emergency situations. This course is meant for informational purposes only and will not meet workplace and government certification requirements.

Price $ 36.95
Duration 40 mins
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Workplace Mental Health Awareness

Workplace mental health is a complex issue with significant consequences on employees’ productivity and wellbeing. Unfortunately, mental health issues often go unnoticed and thus become aggravated in time. This awareness training program aims to draw attention to the worker’s psychology, as well as to suggest several measures that can be implemented to improve the latter.

Price $ 26.95
Duration 1 h 10 mins
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Incident / Accident Investigation

This course is based on the CSA Standard Z1005-17,” Incident Investigation” and provides a practical approach to investigating workplace incidents by emphasizing how to find the root cause(s), conduct an investigation, and make effective recommendations to prevent similar occurrences from ever happening again.

Price $ 36.95
Duration 1 h 15 mins
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Lone Worker Safety

People who frequently work alone are at higher risk of injury and even death. This Lone Worker Safety course is designed to better prepare employees for the potential hazards associated with working alone and help employers implement effective safety measures for their lone workers.

Price $ 26.95
Duration 45 mins
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Respirators Safety Training

Although the current trend is to eliminate respiratory hazards through new technologies, employees across a number of industries are still required to interact with hazardous atmospheres on a daily basis. This Respiratory Protection course aims to teach employees how to choose and use the correct type of equipment in order to minimize the risks associated with airborne toxic substances.

Price $ 36.95
Duration 45 mins
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Office Ergonomics Training

MSD’s are the number one type of work-related lost-time claim reported to the Compensation Boards across Canada. This course is designed to teach employees about appropriate work practices and workstation set-ups that will reduce ergonomic discomfort, as well as the health hazards associated with ergonomic distress.

Price $ 36.95
Duration 40 mins
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Food Safety Awareness

Workers and supervisors in the foodservice industry, but also for employees who have other people in their care, food safety is of paramount importance. This awareness course is not designed to replace specialized training, but rather to serve a way to familiarize employees with the dangers of food poisoning and the measures that can be implemented to avoid the latter.

Price $ 15
Duration 1 h 05 mins
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Heat Stress Awareness Training

Heat Stress Prevention course includes information on environmental conditions that generate heat-related illnesses, potential health hazards associated with the latter, as well as prevention and response strategies.

Price $ 26.95
Duration 35 mins
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How it works

The process is actually very simple. Simple as 1, 2, 3

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Purchase the Training

Find the training programs that you would like to provide to your workers and input the number of programs that you’d like to buy.

Tap to
Play Video

Assign Training

Instantly assign training programs to your workers through our platform.

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Play Video

Print Certificate

When a worker pass an exam, you will immediately receive a certificate which you can download and print.

Hover to Tap to Play Video

1

Purchase the Training

Find the training programs that you would like to provide to your workers and input the number of programs that you’d like to buy.

Hover to Tap to Play Video

2

Assign Training

Instantly assign training programs to your workers through our platform.

Hover to Tap to Play Video

3

Print Certificate

When a worker pass an exam, you will immediately receive a certificate which you can download and print.

How eSafetyFirst Can Help Your Business

With many years of experience, thousands of companies working with us, and an open ear to our customers’ feedback, we ensure a user-friendly environment so that any person with an internet connection can benefit from our services.

+ 3000 Other Companies

Easy-to-Use Invitation System

Invite your entire workforce within minutes. Using our system, all you have to do is to type in their First & Last Name as well as an email address and they are good to go. Do you have workers without an email address? No worries; you can still train them using our second option specifically designed for them.

Train my workers

Certificate Management

Certificates of training and digital credentials are automatically awarded to your workers upon successful completion of their training. As a employer, you’ll have the ability to view and print certificates at any time.

Add your workers

Frequently Asked Questions

Are you courses compliant with OHS & Worker Compensation Boards?

All our courses are compliant with OHS and the CSA Standards which the Worker Compensation Boards follow. However, there are some courses which also require the hands-on practice and evaluation, on top of the theoretical training and evaluation which is offered by the online training.

For these courses, we have included, in our training modules and in their respective resources section, an operator evaluation checklist which you can use to assist you with this hands-on practice and evaluation. This part of the training is done offline and has to be workplace specific and as such, it is not something that we are able to offer.

What happens after I purchase the course?

Once you finish with your checkout process, you will immediately be credited with the courses that you have purchased. You can then use the “Invite New Users” function or the “Group Training” option, depending on your preferred method of training, to assign the courses to your workers.

Can I use my email / same email to invite my workers to course?

No. Each email used in the invitational process has to be unique for each person taking the course.

If your workers do not have an email address, you can use the invitation function for workers without an email address, by clicking “Yes” in the checkbox near the question “DO YOU HAVE WORKERS WITHOUT EMAIL ADDRESS?”. This will open a different invitation process that does not use email addresses for.

Can everyone do the training from the same computer?

Yes. Please note that you do, however, have to log out after each session so the next worker can login using his personal details.

To log out from an account, you will have to click “My Account” from the top right corner of the website and once you are in your user control panel, click the “Log out” button.

How long do you have to complete a course?

Workers invited to take a course will have up to one year to complete their training so this should offer them plenty of time to do it.

Can you pause & resume a course?

Yes. When you pause a course, a bookmark will be left to that slide / module. You can later resume from there or chose to start from the beginning of the module.

Can you retake the testing section if you fail?

If your workers are invited in an individual training system (they do the training from their own account), they will have unlimited exam attempts.

If your workers are participating in a group training, they will have one re-attempt per module. This is to prevent the entire group from waiting for certain individuals that are not paying attention to the training session.

Do you offer offline training as well?

Not at this moment. All our courses are online.

Still Have Questions?

No worries. We are here to help. You can call us on (866) 470-7740 if you have any questions.

We usually reply within the hour

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