Conflict Resolution Online Training

Online Course

available in English and French

Employees working in office environments, such as managers, human resources workers, or customer service representatives must deal with interpersonal conflicts on a regular basis. This Conflict Resolution program is designed to help employees deal with conflicts in a constructive manner, ideally before a crisis takes place.

Laptop and phone mockups of Conflict Resolution Online Training, icons for device availability, and Canadian legislation badge
4.6

93% Student Satisfaction (2K ratings)

Quantity Discounts

Price per course

1 course

$26.95

2 to 5 courses

$24.95

6 to 20 courses

$21.95

21 to 50 courses

$18.95

51+ courses

$15.95

$26.95
Price per course
Conflict Resolution Training and Certification in Canada
This certificate is accepted and recognized in:
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswich
  • Yukon
  • Nova Scotia
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Northwest Territories
  • Nunavut
  • Newfoundland & Labrador
OHS Compliant
Certificate of Completion
Online Course

What is Conflict Resolution

What you'll learn

Conflict Resolution Online Training includes 2 modules and 2 tests.

20min

Course Overview

20min

In this module you will learn why conflict resolution training is important, how to manage conflict, the 5 types of behavioural approaches and how and when to use each one of them.

20min

Managing Conflict

20min

This module is intended to highlight the impact conflict can have on companies, while also offering information and tips on how to deal with bad client situations.

What you'll get

Purchasing a Conflict Resolution online training course, comes with the following materials and benefits.

Course Duration

40 mins

OHS Compliance

Following latest standards and topic requirements imposed.

Course structure

2 modules and 2 tests.

Languages available

English, French.

Course Format

Cross-Device Compatible.

Support

Chat, Email, FAQ & Phone Support available to all customers.

Course Access

Courses available 24/7.

Unlimited exam attempts

Customers don't have to pay again when failing a testing section.

Course Updates

Always updated to the latest legislative changes.

Certificate of Completion

The course includes a digital certificate, issued immediately upon completion.

Are you looking to purchase courses for yourself or to train your staff?

Gain access to our user-friendly platform

Not tech-savvy? Not a problem.

Our easy-to-use platform allows anyone with an internet connection to access their training material and obtain a Conflict Resolution certificate.

Gain access to eSafetyFirst user-friendly platform
No scheduling required

Complete the training in your own time: no more chasing instructors or scheduling appointments.

Start, pause and resume at your discretion—100% Pass rate with unlimited exam attempts.

Get certified in Conflict Resolution today

Upon completion, you will immediately obtain a digital certificate which you can download and print.

You can make your laminated wallet card or request a hard copy from us for only $10 more.

How to Get Started

Don't worry about making any mistakes because the process is this simple.

Over 200,000 Workers Trained

4.6 out of 5
Student Verified Reviews: 1957

Our online Conflict Resolution Training Course is perfect for:

  • Workers who are starting a new job and need their Conflict Resolution certification.
  • Workers whose current employer has directed them to obtain a Conflict Resolution certificate.
  • Workers who are renewing their current Conflict Resolution certificate.
  • Self-employed workers.

“I found the site easy to navigate and courses nicely outlined and accessible. The cost was very reasonable as well.”

5 Reviewed 5 hours ago

Leon S.

“Fantastic, easy to understand programs, instant results in the workplace, or employment agency. Great price! Beautiful, professional certificate. I highly recommend eSafetyFirst!”

5 Reviewed 5 hours ago

Timothy C.

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Over 25,000 organizations are already working with us

Canadian organizations from all industries

Collage of company logos showcasing partnership with over 25,000 Canadian organizations, representing 200,000+ trained workers and highlighting years of expertise in providing a user-friendly online training environment.