TDG Online Training

Frequently Asked Questions

• How can I find my certificate?

  In most cases, this question is addressed to us by individuals who took their training with a different company. As a private company, we can only store and access our customers’ data. Therefore, if you did your training with another company, you must contact them to receive a copy of your certificate.

  If you are a customer of eSafetyFirst.com, all you have to do is to Login to your account, and you can, at any time, download a copy of the certificate you received from us.

  

• Do you provide in-person or classroom training?

  No.
  We currently do not provide such services, and we have no plans to do so.

• Are eSafetyFirst courses recognized in the industry?

  Trained professionals have developed all our courses following Canadian Safety Standards to provide participants with the necessary knowledge of hazards and safe workplace environments.
  
  These courses are developed to meet and exceed the OHS Standards and the latest CSA Standards. Therefore, they are recognized by OHS and Worker Compensation Boards.

• How can I create an account on eSafeteyFirst?

  A customer account is created in the checkout process, where you will be asked, among other billing details, for an email & password.

  If you purchase our courses for your employees, you do not need to create an account for each.

  When a course is purchased, there are two options following the course name:
  i) “Start Course”, which will begin the presentation under the name set in the checkout process.
  ii) “Train Someone Else”, which in return will ask the user to enter these details: first name, last name and (optionally) email address of the worker who is supposed to be assigned the course.

  If the customer who paid for the program doesn’t need the training and, respectively, the certificate, the customer would have to click on the “Train someone else” option and complete the required information.