My certificate was not accepted by X. Why is that?

Problem #1: Missing Hands-on Training and Evaluation.


While for some courses, the Standards will require only theoretical training and evaluation, there are certain courses that also require hands-on practice and evaluation (which is provided by the employer or by a competent person based on the job-specific tasks).

For these courses that require additional training, our presentation will provide the hands-on evaluation checklist from the appropriate CSA Standards but shall not be considered a substitute to the hands-on practice and their respective legislation.

The hands-on practice and evaluation are something that we do not provide and while the evaluation checklist is the same, the hands-on practice is different for each job site and worker. Let’s take two examples so you can understand:

Example 1:
Both a dentist and a cleaning personnel working in a food chain restaurant will require WHMIS training but one will face specific hazardous products that the other will not, hence they both need the theoretical training and evaluation, but their hands-on will be different.

Example 2:
A worker that needs to enter confined spaces where for instance ventilation is required, he/she needs to receive hands-on training not just in confined space entry but also PPE equipment while someone that is just supervising the confined space, will not need the same hands-on training, but they both require theoretical training and evaluation.

Problem #2: Fall Arrest in NL and Construction Projects / Contractors in ON.


Ontario employees should note that contractors and any construction-related work requires the regional “Working at Heights” (WAH) certification (Offline Course).

This offline training course falls under a different legislation and needs approval from the Ministry of Labour (MOL).

Newfoundland and Labrador employees must undergo a minimum 2-day WorkplaceNL – approved “hands-on” training course.

These are offline courses that we do not sell and while we make every effort to restrict access on this product page from individuals in these 2 provinces or to inform these customers about the legislation, making sure that what you purchase is suitable to your needs, is ultimately your responsibility.

Problem #3: First Aid & Food Handler Certifications.


As mentioned in the product page and inside the course content, these two training programs are meant for informational purposes only and will not meet workplace and government certification requirements.

Problem #4: Defensive Driving Certification.

Our Defensive Driving course is developed in relationship with OHS Act & Regulations as a safety/awareness course.

Some of our clients also use this training course for insurance cost reduction.

This course will not help you with the 3 Demerit Points or taking the N off your Driver License.
That type of Defensive Driving course has a different structure, content, testing section and it is legislated by a different government body because it serves a different purpose.
This course is not what we sell.