Why am I unable to login into my account?

The most frequent reasons for login issues are:

i) Typing an incorrect username/password combination. If you are having difficulties with your password, you can contact us or change the password yourself, following the guide from the next FAQ.

ii) Trying to login with an account from a different company. Please note that you cannot login on eSafetyFirst with an account from a different company. If you are a client of a different private company, you can access your training from the respective website, not from our website.

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