# Incident/Accident Investigation > Incident investigation safety refers to a systematic process of identifying the causes of accidents, incidents, and near-misses in the workplace. The purpose of incident investigation training is to equip employees with the skills and knowledge required to conduct an effective incident investigation. - Duration: 1 h 15 mins - Modules: 4 (4 exams) - Standard: Z1005-17 - Last updated: 2025-07-04T15:38:03+03:00 - Course page: https://esafetyfirst.com/courses/incident-investigation/ ## Pricing (CAD) | Seats | Price per seat | |---|---| | 1 | $26.95 | | 2–5 | $24.95 | | 6–20 | $21.95 | | 21–50 | $18.95 | | 51+ | $15.95 | Per-seat prices decrease with quantity; the lowest price applies to the largest volume tier only. ## About this course This course is based on the CSA Standard Z1005-17,” Incident Investigation” and provides a practical approach to investigating workplace incidents by emphasizing how to find the root cause(s), conduct an investigation, and make effective recommendations to prevent similar occurrences from ever happening again. Our easy to use platform allows you to obtain an Incident/Accident Investigation training certificate recognized by employers who strive to meet the demands of the legislation. ## Course modules 1. **Introduction** (20min) — Throughout this module you will learn about: Incident Definition, Investigation and Team as well as the Duties of the Employer, Supervisor and Employee. 2. **Reportable Incidents** (10min) — In this module you will learn about Regulation 8, 9 and examples of Dangerous Occurrences as well as Regulation 31 and other investigations. 3. **Reportable Incidents** (10min) — In this module you will learn about Regulation 8, 9 and examples of Dangerous Occurrences as well as Regulation 31 and other investigations. 4. **Incident Investigation Process** (35min) — Throughout this module you will learn about: Scene Management and Assessment, Witness Management, Incident Investigation and Data Collection, Data Analyzing and Report. ## Frequently asked questions ### How can I find my certificate? In most cases, this question is addressed to us by individuals who took their training with a different company. As a private company, we can only store and access our customers’ data. Therefore, if you did your training with another company, you must contact them to receive a copy of your certificate. If you are a customer of eSafetyFirst.com, all you have to do is to [Login to your account](https://esafetyfirst.com/my-account/), and you can, at any time, download a copy of the certificate you received from us. ### Do you provide in-person or classroom training? No. We currently do not provide such services, and we have no plans to do so. ### Are eSafetyFirst courses recognized in the industry? Trained professionals have developed all our courses following Canadian Safety Standards to provide participants with the necessary knowledge of hazards and safe workplace environments. These courses are developed to meet and exceed the OHS Standards and the latest CSA Standards. Therefore, they are recognized by OHS and Worker Compensation Boards. ### How can I create an account on eSafeteyFirst? A customer account is created in the checkout process, where you will be asked, among other billing details, for an email & password. If you purchase our courses for your employees, you do not need to create an account for each. When a course is purchased, there are two options following the course name: i) “Start Course”, which will begin the presentation under the name set in the checkout process. ii) “Train Someone Else”, which in return will ask the user to enter these details: first name, last name and (optionally) email address of the worker who is supposed to be assigned the course. If the customer who paid for the program doesn’t need the training and, respectively, the certificate, the customer would have to click on the “Train someone else” option and complete the required information. ### Do I have to assign the courses right after purchasing them? When you purchase eSafetyFirst, the course credits do not expire. For example, if you pay for 30 courses but end up using only 20, the remaining 10 credits will be available in your account until you use them, without having an expiration date. ### Is there a cost difference between the three training options? **No.** There is no difference in cost when choosing between **Individual Training** , **Group Training** , and **SCORM Dispatch** . The difference is in how the training is delivered and which option best fits your company’s setup and needs. eSafetyFirst states that training- option selection uses the same course credits, so the cost does not change based on the option you choose. ### Can I import your courses into our LMS? Courses sold through our platform can be imported into your LMS through “Course Licensing.” You can find more about this specific topic on our dedicated page: [https://esafetyfirst.com/training-options/](https://esafetyfirst.com/training-options/) Do note that this function has some minimum requirements. For example, you can not use this option unless you have a minimum of 20 available credits for the targeted course. Once you meet this minimum requirement, you will go through a step-by-step process available in your account to create your SCORM export file and decide how many individuals you wish to train using this system. Your account will display how many remaining credits you have in this dispatch, and you can add/remove seats as you wish. Invited workers will be displayed in your Manage Users tab from your User Panel, and you can download their certificates from here whenever you wish to. ### What payment options are available? To make a payment on eSafetyFirst, you will have multiple options available to you: - Card payments: You can use a credit or a debit card from the issuer’s Visa, Mastercard, and AMEX. Prepaid cards are not accepted. - Paypal. You can use your PayPal account or a card payment. - Bank Transfers. Please note that this payment option will require a few working days for settlement. - Wallet Pay. You can use Apple Pay or Google Pay to make a quick and secure payment with a supported card saved on your device.